Trevor-Roberts & Associates, a leading career management firm, was expanding from a single site in Brisbane to a national enterprise with offices in Sydney and Melbourne.

With their current IT systems due for replacement, the firm was seeking guidance in how to refresh their infrastructure cost effectively without sacrificing any operational efficiencies.

The key objectives set by Trevor Roberts for the new system were:

• Provide staff with a familiar interface using Microsoft software so no training was required
• Be capable of supporting the firm’s CRM, Line of Business Applications and Finance Systems which must be accessible from all office locations
• Provide integration to all types of mobile devices and provide consultants with access at home if required
• Appropriately mitigate the risk of downtime (target was set as 99.99% uptime)
• Provide enterprise grade backup and security of Trevor Roberts Intellectual Property
• Improve performance of the current system for end users and consultants