Strategic Planning
Strategic planning is used to help organisations prepare for growth in the size and scale of their operations. IT can be overlooked during this process.
Read more →Budgeting, Planning and Forecasting
Budgeting, planning and forecasting is a pain point for many organisations no matter how big they are. Here are some tips to ease the forecasting pain.
Read more →IT Management for people with no technical background
Let's look a few key areas that you should focus on understanding so you can better communicate with your provider and ensure your IT goals are met.
Read more →Industry benchmarks: how does your IT provider compare?
Are you a non-technical IT contact tasked with managing your IT provider? In this article, we’ll share some industry benchmarks so you can compare how your provider is performing compared to other organisations.
Read more →Principles of IT Service Management for non-technical IT Contacts
In this article I want to share some ideas to help you better understand the principles of ITSM so you can engage more effectively with your IT provider and hold them accountable for their services.
Read more →Workplace technology ideas to improve the efficiency of your team
Technology is transforming the workplace. Read on to learn how workplace technology is being used inside modern organisations.
Read more →How To Build an Effective IT Strategy
The first step in developing an IT strategy is to understand where you are now. This can be done by mapping the current processes and procedures that are necessary for the effective operation of your business.
Read more →Top 10 strategic technology trends for 2015 (and beyond)
According to the following infographic by Needa Shredder, the top technology trends for 2015 include...
Read more →Technology trends: 7 experts share their 2015 predictions
New technologies are changing the way we operate our businesses. Read on to hear some predictions from seven technology experts.
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