Case Study:
Xavier Children's Support Network

Meet the Client

Xavier Children’s Support Network is a not for profit organisation that specialises in supporting and empowering families with disabled children.

www.xcsn.org

The Challenge/Problem

One of the key motivations for contacting R & G Technologies was the board directive to explore the level of risk associated with IT.

Xavier were using a ‘one man band’ and there was a real worry within the organisation that there could be a loss of critical information should something happen to him.

What we did

By helping Xavier quantify their current productivity loss, R & G was able to demonstrate there was a clear and compelling case to save the organisation money.

R&G then undertook a complete review of Xavier’s business software and infrastructure systems, presenting a detailed report to the board and a strategic ICT review report which addressed the needs of the organisation moving forward.

This review focused on implementing a sound infrastructure platform that delivered an ‘end to end’ solution. The team implemented Citrix, a fleet of dummy terminals and new IT support structure, Microsoft SharePoint, a new finance application and a custom developed software system.


The Result

R & G Technologies increased IT efficiency and improved staff productivity at Xavier Children's Support Network.

Benefits Realised

Xavier realised a number of benefits since engaging R & G to deliver IT Support and Software Development.

“We have been very impressed at the outcome of all projects, and have seen productivity increase and IT headaches drop dramatically.”
Lynn CardLynn Card

CEO, Xavier Children's Support Network

Project team

Tony Nissen

Solutions Manager

Jason Neville

General Manager

Mike Bentzen

Software Engineer

Mike Brown

Senior Consultant

Ryan Tucker

System Adminstrator

Scott Rawson

Senior Consultant

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