Case Study:
Howden Saggers

Meet the Client

Howden Saggers is a prominent criminal law firm with 25 staff and offices in 4 locations across Brisbane.

www.howdensaggers.com

The Challenge/Problem

Prior to engaging R &G Technologies the current IT environment was due to be replaced, and as it had aged had begun to cause slow network performance.

Howden Saggers engaged an independent advisor to review options and were considering cloud computing as a way to improve operational efficiency and reduce costs. Critically, the new solution needed to:

  • Support multi-site access
  • Have all data stored in Australia
  • Be highly reliable with good disaster recovery capability
  • Be cost effective

What we did

R & G Technologies was selected amongst two other cloud providers to deliver it's IT as a Service (ITaaS) cloud solution.

"We spoke to a number of companies and invited them to tender for our business. We also engaged an independent IT consultant so we could ensure that we made the best choice for an IT partner moving forward" said Mark Howden of Howden Saggers.

"R & G were selected as they seemed eager to truly partner with our business, and had the track record to deliver."

R & G Technologies delivered:

Howden Saggers engaged an independent advisor to review options and were considering cloud computing as a way to improve operational efficiency and reduce costs. Critically, the new solution needed to:

  • New Managed internet connections for the offices
  • A full hosted desktop (ITaaS) environment
  • New managed terminals for all staff
"R & G were selected as they seemed eager to truly partner with our business, and had the track record to deliver. "
Rudi TargagliaMark Howden

Managing Partner, Howden Saggers

The Result

Howden Saggers environment now no longer has the challenges of maintaining, replacing and upgrading their IT systems allowing them to focus on their core business.

“As soon as we moved to R & G we experienced a significant performance improvement particularly in our remote offices. Now after working with R & G for over 12 months and reflecting on the process, I can say they have delivered on their promises and the change has been a great decision for our firm,” said Mark Howden.

Benefits Realised

Howden Saggers have realised a number of benefits since engaging R & G to deliver ITaaS:

  • Reduction in overall IT costs and no capital expenditure
  • Easily budgeted, fixed IT unit costs
  • Highly efficient IT environment from any location or from home
  • Reduction in IT issues allowing a focus on core activities as opposed to IT

Project team

Tony Nissen

Solutions Manager

Jason Neville

General Manager

Mike Bentzen

Software Engineer

Mike Brown

Senior Consultant

Ryan Tucker

System Adminstrator

Scott Rawson

Senior Consultant

© 2014 r & g technologies. All rights reserved.